Questions and answers

Open any tour, choose guests and date, and press "Send request on WhatsApp". We confirm availability, send payment details and your confirmation with the pickup time.

No card is needed on this website. After we confirm availability we send you payment details. Payment is made in advance, at the latest the day before the tour.

Requests for the next day are accepted until 20:00 Thailand time.

Most tours can be cancelled free of charge until 15:00 the day before. Similan, Surin, Coral Island, fishing, Phi Phi early bird, private boat tours and groups over 8 people need cancellation by 18:00 two days before. Simon Cabaret tickets are non-refundable. Card refunds are reduced by the payment provider fee of about 5%.

Yes, for most tours from the main beach areas. Some areas have a small surcharge, paid in cash on the day. Each tour page lists the areas and fees. Pickup from private villas works when the place has a name or an accurate Google Maps pin.

Tours run in rain. Only the boat operator cancels, when waves are too high. In that case you get another date or a full refund.

Many island tours enter national parks. Where the fee is not included, it is shown on the tour page and paid in cash on the tour.

Yes, on most tours. Speedboat and longtail tours do not accept children under 1 year, guests over 70 or pregnant guests. Child prices are shown on each tour.

Phuket is one of the most welcoming places in Asia, and Thailand has had marriage equality since January 2025. We help you choose tours and private options where you can simply be yourselves.

Of course. Our tours are for everyone. We are proudly LGBTQ+ friendly and love mixed groups of friends and families.

Airport transfers are not part of the regular tour programme. Message us and we will help you arrange one.

Yes. Private speedboats, longtails and a private Phuket city tour are available, and we can tailor the route for your group.